Fees & Registration

Initial consultation
The purpose of the initial consultation is to explore the nature of your problem and to gather some personal details. The consultation will provide you with an opportunity to raise any questions that you may have about the counselling services we provide.

This initial consultation is not the start of the counselling process. A counsellor will meet with you to conduct the initial consultation but will then refer you to another counsellor within Highgate Counselling Centre. Our team of counsellors include those who are qualified and those in training.

Fees
A contribution fee of £60.00 is payable towards the cost of the initial consultation, or £40.00 for those on a low income. If you need to cancel the initial consultation, we ask that you provide us with 48 hours notice to do so. If you fail to attend, or fail to provide less than 48 hours notice to cancel the initial consultation, then the contribution fee is still payable.

For on-going counselling, we ask that clients make a financial contribution to cover the costs of each scheduled session. The exact amount will be agreed between you and your counsellor at the beginning of your counselling. We also provide a reduced contribution scheme for those on a low income or on benefits.

Please see the information to the right about Guidelines for Contributions.

Registration
When you contact the Centre to arrange an initial consultation, you will be asked to arrive ten to fifteen minutes early for the appointment in order to complete some paperwork. We have a number of forms including a Registration Form, an Equal Opportunities Form and a CORE form that we ask you to complete. The Equal Opportunities and CORE forms are in tick box format.

You can complete the Registration Form and the Equal Opportunities Form in advance of the initial consultation – downloads are available below.

Registration Form: Word | PDF

Equal Opportunities Form: Word | PDF

The CORE Form is completed at the centre prior to your initial consultation. We then ask you to complete further CORE forms at intervals during the counselling period and when the counselling itself is completed. The completion of these CORE forms enables us to evaluate the service we provide.

If you have any further questions or require further assistance please contact us.

Guidelines for Contributions

For individual counselling, a sliding scale is used to determine your level of contribution.  This is related to your monthly income before the deduction of tax.  The level of your contribution will be agreed between you and your counsellor at the start of your counselling.  We also provide a reduced contribution scheme for those on a low income or on benefits.

For couples counselling, family counselling and group counselling, contributions are determined by individual circumstances, but we take into account that more than one client is involved.

You are expected to pay the contribution for sessions which you cancel or miss, but you do not pay when your counsellor is not available.

The contribution fee can be reviewed at any time during your counselling with us.  It is part of our ethos however, that no-one is turned away who can benefit from counselling.

Please note: those requiring counselling as part of a training are not eligible for the reduced contribution scheme.